I just got a new Epson Stylus Pro 3880 printer. It was billed to have the ability to print on Epson Premium Canvas-Matte Sheet 17 x 22. The instructions from Epson say to choose Watercolor Paper-Radiant White as the media source and to load the canvas into the rear manual feed slot. This will not work. Two photographers here have spent over 10 hours trying to print on this medium. We have tried all combinations of printer driver settings and paper feed combinations. We have built a jig to feed the canvas sheets more accurately. We managed to print by choosing Epson Premium Matte, platen gap wider, and feed through the top paper feed slot. Printing was successful but with some slipping at start which caused some banding 1 inch in. Epson support in the USA has given me all the wrong answers. It seems they would have some technical information, but apparently they have not been informed or properly inserviced. Epson support shoots from the hip with suggestions for technical experimentation only. HAS ANYBODY OUT THERE TRIED PRINTING WITH THIS PRINTER ON THIS MEDIUM? Any suggestions will be appreciated.
Never tried this and I do not own a 3880 however there is one question that comes to mind and hopefully your answer to it may help someone else.
Wen you state you are trying to print on canvas do you mean canvas fabric bought at thte fabric store or this special canvas matte paper from Epson?
I routinely print on canvas with my 3800. It works. It works well. The prints are fantastic. Epson, until the last few months didn't support canvas printing on the 3800 at all. Didn't even offer a profile for it. Until they offered a profile, I used Hahnemuhle canvas.
It is a bit tricky and it can be frustrating. There are a couple ways you can do it.
In order to feed the canvas in the rear slot, you need to slide the canvas down part way then put your hand on the front of the canvas to guide it down to the point where it stops. This is where the printer will recognise there is media to be picked up by the rollers. Apply light pressure with one or both hands to help guide the canvas into the rollers. Due to the thickness of the media and the flexibility of the media, it's difficult for the rollers to pick it up. The platen gap setting has nothing to do with this. You may have to try this several times before the printer picks it up. You may have to flip the sheet around and try the other edge. You may have to adjust the position of your hands or the amount of pressure used. You may have to try a few times because the canvas gets skewed. A little patience and perseverance will pay off in the end.
The other way you can print on canvas is by using the front loading, straight through paper path. Check the manual for how to do this. But in short, there is a pop down tray on the front of the printer. When you pop that out and lower it into position, it opens the front loading path. You load the media in from the front and push it through part way. You then press the appropriate button on the top of the printer to have it finish loading the media and be ready to print. The one thing to keep in mind with this option is that you can't print edge to edge (borderless). You will have about a 3/4" to 1" border at the top and bottom of the print. The other caveat with the straight through path is that it will only accept media to 16" wide.
Epson Premium Canvas-Matte Sheet 17x22 S045078. Comes from Epson in 25 sheet boxes.
Hey Bob F Thanks for the information you supplied. I have printed successfully by using presentation matt and feeding with great patience thru the top feeder slot. I have been unable to feed thru the rear slot inspite of making a jig and feeding with two hands patiently. Your info helped a lot. I think that this printer has been out in the UK for some time. It seems like Epson should have some info regarding this. I am going to try to contact Epson in the UK. I see where they even have an ICC profile for the canvas matt in sheet form for your printer the 3800. Thanks, Sam
I wouldn't use the 3800 profile on the 3880. It's a different inkset and the results may be OK but may not and canvas is a bit too expensive to be wasting.
If you wanted to experiment and get something that would be likely to work, you could try the profile for the 4880. Don't know if it's available on the Epson UK site but it is on the Epson USA site. The 4880 and 3880 share the same ink set and as far as I'm aware the print head screening is the same as well.
The product brochure on the Epson USA site shows printing on Premium Canvas Matte media. Given that, the profile should have installed with the driver. If it didn't, try updating the driver from the Epson UK site and if that still doesn't have a profile for PCM, try downloading the 3880 driver from the Epson USA site.